How Will Millennials Manage? — HBS Working Knowledge
Nothing seems to set off managers I talk with more than the topic of managing Gen Yers, otherwise known as “millennials,” those born beginning in the late 1970s. Here’s what they tell me:
They are generally bright, cheery, seemingly well-adjusted, and cooperative. They’ll pull an “all-nighter” for a good reason, but they won’t let that kind of thing intrude regularly on their personal lives. Their work styles are sometimes confounding. They need to work in a social environment, often one that would appear to some of us as chaotic. This means, however, that they are very good at working in teams. They are good at multi-tasking, understand how to employ technology productively, and as a result can often produce good work at what appears to be the last minute. They are focused on their own personal development. They want an accelerated path to success, often exaggerate the impact of their own contributions, are not willing “to pay the price,” and have little fear of authority. As a result, they are often not a good bet for long-term employment, because they are quite willing to seek other employment (or no employment) rather than remain in a job in which they are not growing. They want their managers to understand their needs and lay out career options. As the authors of a recent book, Managing the Generation Mix, put it, they demand “the immediate gratification of making an immediate impact by doing meaningful work immediately.” In short, they are high maintenance, high risk, and often high output employees.