The Dark Side of Trust — HBS Working Knowledge

0atwong • 15th Aug 2007 • Conversation Pieces

The Dark Side of Trust — HBS Working Knowledge
It has been well documented that strong trust between a buyer and supplier provides many advantages, such as increased productivity. But according to new research coauthored by HBS professor Felix Oberholzer-Gee, trusting relationships can also have a negative side that managers must take into account.